Returns & Exchanges
At Hestia, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or style, we offer a hassle-free return process within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure items are in their original packaging and unused condition; securely pack the products to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing