Frequently Asked Questions
Everything you need to know about Hestia Beauty
Are Hestia products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Hestia products are 100% cruelty-free and vegan, meaning we never test on animals or use animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and local customs.
Can I return a product if it doesn't suit my skin type?
We offer a 30-day satisfaction guarantee. If a product isn't right for you, contact our support team to initiate a return or exchange for a store credit.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer samples with purchases?
Yes! Every Hestia order includes two complimentary samples of our best-selling skincare or makeup products so you can discover your next favorite.